This dashboard visualizes the data we collected sorted by the six elements of the OurCare Standard. The OurCare Standard summarizes what patients and the public should be able to expect from the primary care system. The survey helps us understand how people's experiences of care measure up to their vision for a better system.
81% of people in Canada have a regular family doctor, nurse practitioner or team.
View the dataAmong those with primary care who tried to book an urgent appointment in the past year, 37% obtained one the same or next day.
View the dataAccess to online health records appears limited and unclear — most respondents reported lab results were available, but far fewer cited other records.
View the dataAmong those with primary care, 64% agreed that their clinic staff reflect the diversity of the community they serve.
View the dataOnly 28% of people in Canada were satisfied or very satisfied with how the primary care system is working.
View the dataEveryone has a relationship with a primary care clinician who works with other health professionals in a publicly funded team.
Explore thisEveryone receives ongoing care from their primary care team and can access them in a timely way.
Explore thisEveryone's primary care team is connected to community and social services that together support their physical, mental and social well-being.
Explore thisEveryone can access their health record online and share it with their clinicians.
Explore thisEveryone receives culturally safe care that meets their needs from clinicians that represent the diversity of the communities they serve.
Explore thisEveryone receives care from a primary care system that is accountable to the communities it serves.
Explore thisIs Canada's Primary Care System Measuring Up? Our summary report highlights key findings from the 2025 OurCare National Survey including whether care is available, timely, inclusive, empowering and supportive of overall well-being
OurCare is a national conversation about the future of primary care. It focuses on the public's expectations, how they define good primary care, and what policy changes they recommend to shape the system.