Primary care clinician or team

1 Primary care clinician or team

Everyone has a relationship with a primary care clinician who works with other health professionals in a publicly funded team.

All Respondents

81% of people in Canada have a regular family doctor or nurse practitioner

Respondents who have a regular primary care clinician

23% of people in Canada are currently trying to find a new primary care clinician.

Respondents who are looking for a new family doctor or nurse practitioner

Those with a primary care clinician

Among respondents with a primary care clinician, most consult with them through in person appointments scheduled in advance and phone calls.

Respondents with primary care: how they consult their primary care clinician?

Percentages can exceed 100% as the question allowed respondents to select multiple options.

KEY FINDING

Among those with a primary care clinician, 93% usually receive care from a family doctor, while 7% see a nurse practitioner.

Respondents with primary care: do they see a family doctor or nurse pracitioner?

KEY FINDING

Among those with a primary care clinician, 14% have paid for services.

Respondents with primary care: did they pay for family doctor or nurse practitioner services in the last year?

Among people with primary care who paid fees, completing a form required by insurance or the government, obtaining a sick note and renewing a prescription were the most common costs.

Respondents with primary care: what did they pay for?

Percentages can exceed 100% as the question allowed respondents to select multiple options.

Among those with primary care who paid a fee, 47% have paid more than $100 in total.

Respondents with primary care: how much they paid?

The top reason for seeking a new family doctor or nurse practitioner among those with primary care are dissatisfaction with care provided by clinician followed by distance from practitioner's office.

Respondents with primary care: reasons for trying to find a family doctor or nurse practitioner

Percentages can exceed 100% as the question allowed respondents to select multiple options.

Among those with primary care, 13% travel over 30 km to see their clinician.

Respondents with primary care: distance traveled to see their clinician

KEY FINDING

According to respondents, nurses, pharmacists and dietitians most commonly work alongside family doctors and nurse practitioners.

Respondents with a primary care clinician: who is working in the clinic?

Percentages can exceed 100% as the question allowed respondents to select multiple options.

Half of the respondents are unsure whether other health professionals in the clinic have access to their clinician's notes; 41% said that these professionals do have access.

Respondents with primary care: do other health professionals in the clinic have access to family doctor or nurse practitioner notes?

KEY FINDING

Among those with primary care, 45% can always or usually get care from another health professional in clinic when their clinician is away.

Respondents with primary care: care from another health professional when their clinician is away

Those without a primary care clinician

Among those without a primary care clinician, 38% have a regular place to seek healthcare

Respondents without primary care: regular place to go for care or health advice (excluding emergency department)

Among those without a primary care clinician, the most common places to receive healthcare are in-person walk-in clinics

Respondents without primary care: usual place they go to receive care

Among those without a primary care clinician or regular place of care, 10% have a regular healthcare clinician who isn’t a family doctor or nurse practitioner

Respondents without primary care: regular healthcare provider other than a family doctor or nurse practitioner

Among those with a regular health care clinician who is not a family doctor or nurse practitioner, 32% usually talk to a specialist doctor and 15% to a pharmacist.

Respondents without primary care: health professional they usually talk to

Among those without a primary care clinician, 29% received care at an in-person walk-in clinic, 12% accessed a virtual service, and 11% contacted 811 or telehealth for their last non-urgent health problem

Respondents without primary care: where they received care for a non-urgent health problem?

Among those without primary care, 73% were seen in person for their last non-urgent health problem

Respondents without primary care: whether they were seen in person for a non-urgent health problem

Among those without primary care, 11% had to travel more than 30km for non-urgent care.

Respondents without primary care: distance traveled to get care for a non-urgent health problem

KEY FINDING

Among those without a primary care clinician, 11% pay fees to access primary care

Respondents without primary care: whether they pay a fee to access primary care

People without primary care most often pay a fee for an appointment or consultation

Respondents without primary care: what the fee is for?

Percentages can exceed 100% as the question allowed respondents to select multiple options.

Among those without primary care who pay a fee, 76% paid more than $100 in the past year.

Timely and ongoing care

Support for well-being

Access to health data

Culturally safe care

Accountability to community

All Respondents

Respondents who have a regular primary care clinician

Respondents who are looking for a new family doctor or nurse practitioner

Those with a primary care clinician

Respondents with primary care: how they consult their primary care clinician?

Respondents with primary care: do they see a family doctor or nurse pracitioner?

Respondents with primary care: did they pay for family doctor or nurse practitioner services in the last year?

Respondents with primary care: what did they pay for?

Respondents with primary care: how much they paid?

Respondents with primary care: reasons for trying to find a family doctor or nurse practitioner

Respondents with primary care: distance traveled to see their clinician

Respondents with a primary care clinician: who is working in the clinic?

Respondents with primary care: do other health professionals in the clinic have access to family doctor or nurse practitioner notes?

Respondents with primary care: care from another health professional when their clinician is away

Those without a primary care clinician

Respondents without primary care: regular place to go for care or health advice (excluding emergency department)

Respondents without primary care: usual place they go to receive care

Respondents without primary care: regular healthcare provider other than a family doctor or nurse practitioner

Respondents without primary care: health professional they usually talk to

Respondents without primary care: where they received care for a non-urgent health problem?

Respondents without primary care: whether they were seen in person for a non-urgent health problem

Respondents without primary care: distance traveled to get care for a non-urgent health problem

Respondents without primary care: whether they pay a fee to access primary care

Respondents without primary care: what the fee is for?

Respondents without primary care: estimated total amount paid in the last year