6 Accountability to community

Everyone receives care that addresses their specific needs and circumstances.

All Respondents

KEY FINDING
Only 28% of people in Canada have the opportunity to share their ideas about how to improve primary care.

Respondents who have opportunities available in their community

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Percentages can exceed 100% as the question allowed respondents to select multiple options.

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23% of people in Canada find it difficult to find trustworthy information about the quality of primary care, while 40% didn't try to find this type of information.

Respondents who find it easy to access trustworthy information about primary care quality

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KEY FINDING
78% of people in Canada don't know what to do if they had a problem with the quality of care.

Respondents who know what to do if they have a problem with care quality

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34% of people in Canada believe trustworthy health information is easily available to them online.

Respondents who find it easy to access trustworthy online health information

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On average, people estimated that primary care addresses 57% of all people in Canada’s total healthcare needs.

Perceived share of healthcare needs met by primary care by respondents

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On average, people in Canada estimated that 42% of all healthcare spending goes towards funding primary care.

Perceived share of healthcare spending on primary care by respondents

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KEY FINDING
Only 28% of people in Canada were satisfied or very satisfied with how the primary care system is working.

Respondents’ overall satisfaction with the primary care system

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