1

Primary care clinician or team

Everyone has a relationship with a primary care clinician who works with other health professionals in a publicly funded team.

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2

Timely and ongoing care

Everyone receives ongoing care from their primary care team and can access them in a timely way.

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3

Support for well-being

Everyone's primary care team is connected to community and social services that together support their physical, mental and social well-being.

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4

Access to health data

Everyone can access their health record online and share it with their clinicians.

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5

Culturally safe care

Everyone receives culturally safe care that meets their needs from clinicians that represent the diversity of the communities they serve.

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6

Accountability to community

Everyone receives care from a primary care system that is accountable to the communities it serves.

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About the Survey

The 2025 OurCare National Survey was as part of a national engagement initiative on the future of primary care in Canada. Data displayed reflect results collected between April 16 and November 20, 2025.

This online survey, offered in English, French, and Inuktitut, explored how people's experiences with primary care align with the OurCare Standard—a framework describing what everyone in Canada should be able to expect from primary care.

The survey was developed with input from clinicians, researchers, policy-makers, and patient and caregiver advocates. It included 69 questions, with some tailored based on participants' experiences.

Who participated:

Data analysis:

Analyses used weighted data to reflect the Canadian adult population based on 2021 Census characteristics. For national and provincial samples, weighting variables included sex, age, education, region, language spoken at home, Canadian-born status, and race. For territorial samples, weighting variables included sex, age, education, and Indigenous identity.

Access the full survey in English or French.

Demographic Definitions

Gender: "Diverse" is inclusive of the following options: Transgender woman, Transgender man, Non-binary or gender non-conforming, and Two-spirit.

Income: Income inquired about the total household income before taxes.

Race: Race is not based in science, but may influence the way we are treated by individuals and institutions, and this may affect health and health care.

Rurality: Rurality is self-reported.

Self reported health: Self reported health is based on respondents' own perception of their health, including physical, mental, and social well-being.

Disability: Disability is self-reported.

Veteran: Veteran status is based on respondents’ self-reported history of service in the Canadian Armed Forces or the Royal Canadian Mounted Police, including Regular Force, Reserve Force, Canadian Rangers, and COATS instructors.

Funding

The 2025 OurCare Survey is led by Dr. Tara Kiran at the MAP Centre for Urban Health Solutions at St. Michael’s Hospital, Unity Health Toronto in partnership with the Canadian Medical Association. We are grateful for funding from the Canadian Medical Association, the CN Fund in Honour of Maureen Kempston Darkes for Improvement in Primary Care from the St. Michael’s Foundation, the Department of Family Medicine at Providence Health Care (Vancouver), the Ontario College of Family Physicians, the Ministère de la Santé et des Services sociaux du Québec and BC Family Doctors.

Acknowledgements

The OurCare survey was a team effort done in collaboration with many collaborating individuals and organizations. A full list of team members and collaborators can be found in the reports available at OurCare.ca/Survey.